Select the date of the event and the type of ticket you're selling. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." For full details about your delivery status, we recommend reviewing, We'll email you instructions to get your mobile transfer tickets, Tap 'View ticket' to scan them at the event. Please try again." Bought my tickets 4/6, said they would be ready 4/22. If the tickets didn't sell yet: Upload them to My tickets > Listings; The tickets already sold: Deliver them to your buyer through My tickets > Sales; Did you find it helpful? they have until November 3rd to deliver, and the show is on the 4th. I read that uninstalling and installing the app could help, but it does not. Ticket Listing Information 9. Ticket sellers on StubHub get to set their own prices. If there is an issue, StubHub will give you comparable or better replacement tickets (or your money back). No. Select your seats Provide account and payment information Sorry we couldn't be helpful. Which unfortunately means replacements are sometimes not possible. Aimee Campbell, StubHub's global head of public affairs,. Did you just list the tickets? This states if there is an issue with delivery we will find comparable tickets or your money back! I'm not sure what I need to do if I can't pay it by the court date. A place to discuss and share all matters concerning singer, Lana Del Rey. It is common for ticketmaster to not release tickets in advance (therefore the seller has to wait to complete transfer or alternatively, they do not appear for you to use yet). They use bots and whatnot which is so annoying. I wonder how I will be able to use the ticket / be admitted to the concert if there is no barcode / QR code. Finally, we'll show you why you should consider using StubHub alternatives the next time you want to resell tickets. It is our goal to make sure every fan is able to attend the event under our FanProtect Guarantee! Remember, you need to print these tickets. Don't show them on your phone. I linked my Astros ticket account and MLB account in the past. A ticket delivery delay can happen when: The ticket company hasn't released tickets to the original buyer yet The venue, artist, or team won't release tickets until a couple days before the event When a ticket delay happens, you may not get your tickets until just before the event. Some teams, venues, or artists put delivery delays on tickets issued to original buyers. If the event is canceled and not rescheduled, they will give 120% credit or a full refund of the original ticket price. Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. StubHub is the OG of ticket resale. Youll notice Your tickets should have your name on them on the day of the event (you can go to the ticket kiosks at the stadium to print off your Stubhub tickets if you want in the day of the event) cause youre now the unique owner of the tickets and original sellers barcodes become invalidated. Help us improve this article with your feedback. All Rights Reserved. . Did you find it helpful? No. I found two separate listings for tickets in the same section and row. Tap on a row with the green ticket icon. Use of this website signifies your agreement to our, / Getting your tickets you bought on StubHub, Picking up tickets at a Last Minute Services. Check both the 'Open' and 'Completed' tabs to see if your tickets sold. (Game is day after tomorrow). If so, wait a few minutes. On 6/6 I received an email saying the ticket is ready so I accepted the ticket via Ticketmaster app. On stub hub, I got screwed. What happens if events are postponed or rescheduled? All Rights Reserved. All Rights Reserved. Go to 'My tickets' then Orders Review your order's ticket type and what its current status means (see below) Mobile transfer tickets Ready on: The tickets will be available on this date. Danielle is the author of this solution article. I purchased tickets on Monday for an event today and I still have not received an email about downloading my tickets. After the switch, you will enter the email address you use to access the community in order to reset your password. Clear your browser's cache and cookies, and use Google Chrome for a smoother experience Make sure you signed in with the right account. Press J to jump to the feed. No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready.". When you purchased your tickets, you should have received an email confirming you purchase. About 3 business days before the event. We are changing the way you register and sign-in to the StubHub Community. You are buying tickets from a third party; StubHub is not the ticket seller. My question involves a traffic ticket from the state of: California 72 days ago I received a stop sign ticket. As long as you claimed the tickets in your App, you'll be good to go. I did this opening day for the Rays and was stressed because I spent over $500 It came through the day before the game, This does calm me a little bit Im still waitinggame is in 24 hrs. Sorry we couldn't be helpful. Since StubHub is a fan to fan marketplace we don't own any inventory ourselves. Listings expire depending on the event and delivery method: When the event starts or up to 90 minutes after the event starts. In order to sell tickets on StubHub, you need to: Create a StubHub account. The Doobie Brothers have announced a 35-date tour from June to October 2023 as an extension of their 50th anniversary tour. Some teams, venues, or artists put delivery delays. https://www.vox.com/the-goods/2019/7/22/20703858/live-nation-ticket-resale-scheme-metallica-billboard-report. Tickets will then appear on secondary ticket marketplaces such as StubHub, VividSeats or Ti. If stubhub is sending you an email saying your tickets are on the way that means the seller confirmed they were transferred to your email. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. A fully online and mobile company, StubHub focuses on technology and innovation to create the best. StubHub's solution was to cancel the sales and list her tickets as "expired," which meant she couldn't resell them and she lost the $650 from the original sale. On Android, tap Add tickets and select a PDF or mobile QR screenshot from your Google Drive. TLDR Stubhub is safe place for MLB ticket purchases, because its what they have most inventory and inside technology on. Thanks. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. You will enter your community username and new password and done! Anyone know what to do? Why are my credit card details necessary? Press question mark to learn the rest of the keyboard shortcuts. Sorry if that's confusing Getmeakitty 2 yr. ago Lol they totally blew it. I am having the same issue. Great question. What happens if events are postponed or rescheduled? StubHub facilitates the transactions between buyers and sellers but holds no inventory.. Select the game to which you want to buy tickets. Ticket prices have not been released and it's unclear when the general onsale will begin. Re: selling tickets that aren't available yet There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. If you have replacement tickets to offer, list the ones you have. Been reading about how theyll find me replacement tix if the tickets arent delivered in time but what if I just want a refund. The event is tonight. No matter how you get them, we'll email you when they're ready. If you buy you are covered by Stubhub fan promise. Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. When you go through the checkout process, it turns out that there are extra fees attached to the deal. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The tickets from what you described were transferred over to you by the seller to accept. MLB is partnered up with Stubhubs and is fully integrated with them. Why does it out that date if closer to 24 hours? You might have to create an account. Check 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it). Did you find it helpful? Create an account to follow your favorite communities and start taking part in conversations. No. In your order details, we'll tell you when you'll get the tickets if they're not ready yet. If you ever get to an event and the ticket you purchased via StubHub is invalid or fake, don't leave or buy a last minute ticket without calling StubHub first. You did not indicate the event or the date of the event but I know for many events like MLB games, the QR codes do not show up until 48 hrs before the event start time. Some teams, venues, or artists put delivery delayson tickets issued to original buyers. If you still do not see your tickets in the Tickets tab's Wallet, or your account number is not located on the My Ticket Accounts page in the MLB Ballpark app, please contact the Cardinals at tickets@cardinals.com or 314-345-9000. That time has now passed and still no tickets You won't be able to get a refund as it's their policy. After the switch, you will enter the email address you use to access the community in order to reset your password. @jb8z @Lindy If either of you need assistance with receiving your tickets, I'm happy to help if you send me a private message, please. For full details about your delivery status, we recommend reviewingUnderstanding your order's delivery status. If not, tap on the team name filter to change. No. They (mlb) use this barcode system because these barcodes change when they are traded/sold from person to person. If you have the PDF file, you can relist them and upload the tickets. I mean that all sounds legit but when I ordered the tickets they said they would be ready by end of day yesterday. Re: selling tickets that arent available yet. Your seats Provide account and payment information Sorry we could n't be able to attend event. Way to your seat may still use certain cookies to ensure the proper functionality of our platform offer! Select your seats Provide account and MLB account in the same section and row theyll find me replacement tix the... And row fully integrated with them 4/6, said they would be ready by end day... Certain cookies to ensure the proper functionality of our platform I mean that all sounds legit but when I the! Goal to make sure every fan is able to get a refund as it 's their policy no... About downloading my tickets no problem by clicking `` View tickets. access my tickets no problem by clicking View. Monday for an event today and I still dont have my tickets. to! 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Account and MLB account in the same section and row give 120 % credit a... The event starts or up to 90 minutes after the event is today and I still have...

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