Its important to consider size as youre shopping. 3. Several users were able to fix the responsiveness issue by restarting the router. Press question mark to learn the rest of the keyboard shortcuts. *Alexa,brighten my livingroom light Follow the steps below to set up your Gosund Plug with the Smart Life App: And thats all about setting up your Gosund Smart Plug with the Smart Life App. Enable all of the skills that you need to use your Alexa, such as voice recognition or voice command. Go to Google Play Store or App Store to download and install the app. Scan the QR code on the Gosund box. How to Connect Sony Headphones, Earbuds or Speakers to Bluetooth, How to Set up Your Xbox Series X or S Console, How to Connect Your Android Device to Wi-Fi. Reset your Alexa device using either method from the last step to update the firmware. You're connecting to an unsupported Wi-Fi band. The apps walk you through the process of adding your Gosund smart plugs to your home assistant app. You may also consider getting a Wi-Fi extender to boost your Wi-Fi network signals. All rights reserved. If the plug does work this time around, then you will need to either invest in a router extension or consider removing all of the extra wireless units permanently. After 3 days of use, my Gosund smartplugs completely stopped working with Alexa. Once you connect the Gosund to your WiFi network and plug in the appliance, use the Gosund app to manage your smart plugs. Here's a step by step guide: If you are having trouble connecting your Gosund smart plug to the network in your home, the WiFi may be down. It wont take much of your time, and everything will start working once you remove the power cord from the Echo unit and then connect it again after 20 seconds. I'm sorry, just go to your Alexa app, add device, choose the switch or smart plugs and then choose tuya as the brand, then cofirm your device with your phone number and password. Lets take a look at the best ways to fix an unresponsive Alexa device. 1. If that doesnt fix the issue, then the smarter thing to do is to hire an electrician to help with the power connections. This starts within your own home. The loss of Wi-Fi, a misfired signal, or any of a dozen potential causes can make it difficult for Amazon to find your smart plug. Turn off your Alexa, unplug it from the outlet, and wait for up to 60 seconds. If the lights on the plug are not blinking quickly, hold the indicator for five seconds. You can find out more about our use, change your default settings, and withdraw your consent at any time with effect for the future by visiting Cookies Settings, which can also be found in the footer of the site. Olivia Lipski has been writing about technology since 2015 and her work has been published on Android Central, the Association of National Advertisers, and many other publications. Once completed, you will see a listing of adapters and their status. Create an account to follow your favorite communities and start taking part in conversations. It can't do its function if its setup has failed or the plugged-in device is turned off. They work in the app but not with Alexa. If you run into difficulty with your Amazon Smart Plug, try these five steps to fix any issues you may encounter. Gosund smart plug also works with Google Home and Alexa for hands-free control. It will work with your Gosund login/password. Check the WiFi connection on your phone, smart television, and other devices. Cookies collect information about your preferences and your devices and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests. If your Gosund plug is not connecting to Alexa, check to see if the Echo is connected to WiFi. Check the network name on your phone or tablet, and compare it to the network name in the Gosund app. After you use your smart plugs for a few days, the app provides valuable information about how much energy is used by your appliances and electronics. This indicates a larger electrical problem, and professionals are best equipped to fix it. You can reset the Amazon Smart Plug by pressing and holding the button on the side of the device. My Gosund plugs wont connect to my Alexas! If you need to charge your mobile device for a few minutes before beginning setup, do so. Some smart plugs are simply too big to share a two-plug outlet with anything else. Check your wi-fi connection or move your Alexa device closer to the wi-fi router if the connection is weak in certain areas of the house. Alexa displays device as unresponsive while ST shows the device is active Devices & Integrations Connected Things samsungsmartthings, troubleshoot, echo, hubv2, troubleshooting OL1 (Oli) November 18, 2017, 4:18am #1 I have been using ST and Alexa now for a couple months. Yes! Update the firmware if it is out of date and your Alexa wont work properly. The finishing is very nice and the footprint extremely small. 8.Talk to Echo "Alexa,discover devices",Wait till Echo says "Discover is completed"; Your best option is to force a factory reset on the Hue Bridge, which deletes all lights and scenes, and then start your setup again from scratch. An Alexa device can fail to respond if your wi-fi connection is weak, your firmware is outdated, or if it is too far from the wi-fi router. Support smart phone IOS 8.0 above, Adroid 4.4 above. If your Gosund smart plug isnt connecting to your Wi-Fi network, there are a few actions to take. The app, Smart Life, has a clean interface, making it very easy to use. Another way to do this is to reset the plug and choose the new WiFi in the setup. The Kick-Start Every Morning With Coffee Maker Guide. Some wi-fi routers have a different range than others and it may simply be in an inconvenient location. ). You can easily uninstall and reinstall the Alexa app whether you have an iPhone or Android device. Sometimes, the router is the main culprit behind the Gosund smart plug being unresponsive. A wrong Wi-Fi password can also cause connection failure, so make sure you enter the correct Wi-Fi password. Thank you! On the next screen, select Add Manually and tap Socket (Wi-Fi). Thank you, setting up the Tuya app worked for me. Through this analysis, we've determined the best Smart Plug you should buy. How Do I Get My Gosund Smart Plug Back Online? The button to turn ON and OFF the devices only lights up when the smart plug is ON. All lighting devices suddenly not responding to Alexa Hello, I have (or had) a total of 11 lighting devices connected to Alexa, from different brands and using different apps (namely Nooie, Tuya, Gosund, Lumary as well as Smart Life). Step 6Schedule your appliances. Once the smart plug is set up and connected to your network, you can control it from afar. The free app Gosund is compatible with mobile devices IOS 8.0 above, Android 4.4 above. For that reason, most smart plugs connect to an app that lets you control everything whether youre in your own living room or on the other side of the country. Check that Your Socket is Plugged into a Working Outlet, 2. Reddit and its partners use cookies and similar technologies to provide you with a better experience. One huge advantage the Gosund Mini Smart Plug has over its competitors is price. COPYRIGHT THE E.W. Reset your Amazon Smart Plug: press and hold the button on the side of the device for 12 seconds. Connect your mobile phone to the SmartLife-XXXX hotspot by selecting Go to Connect. As you can see, your Gosund Smart Plug may not connect to Wi-Fi/App for several reasons. As you probably know, you need to connect your Gosund Smart Plug to Wi-Fi to enable remote access. 10. Of course, you need to set it up with Google Home or Alexa to use the voice control features. Reset the circuit breaker, try again, and call an electrician if the outlet is damaged. You will likely notice that the skills that are not enabled are the ones that hinder your device and make it unresponsive. Try asking the Google device to check the weather or other simple task. Now you can set up your Smart Plug again. Resetting the Gosund smart plug is not a good idea in most cases, as you will lose all of the configurations, and setting up everything from scratch can be pretty annoying. Out of the blue, when I'd ask Alexa to turn the lights on or off she'd say "Ok sure" but then nothing would happen. See how to set up your Gosund Smart Plug with Alexa below. I have Gosund Plugs and all plugs and switches work fine. Gosund smart plugs are known for being easy to set up. Be sure to update the information in the Gosund app. The smart plug you just installed should appear amongst any other smart plugs youve already installed in your home. It takes an average of 45 seconds of being unplugged to reset an Alexa device, but it can take as little as 30 seconds. You can do a lot with Gosund smart plugs in your home. The Alexa app is generally reliable, but you may need to delete and reinstall it if you continue to have problems. The above steps should resolve the connection issues with your Gosund Smart Plug. No rhyme or reason two out of three wall switches work but the third doesnt, and a smart plug doesnt. *Alexa,set the livingroom light to 20 percent Gosund Mini Smart Plug Functions 1 11 3 Work with Alexa, Google Assistant Step 1: Set your Echo Speaker by Alexa APP/Google Home APP. If theres no new update, uninstall the app. You can also schedule a lamp or two to cut on at night while youre on vacation, giving the illusion someone is home. If you still cant get it to connect to Wi-Fi, continue to the next troubleshooting step. Technology has advanced to the point where setup is fairly easy no matter which brand you buy. From there, he will send a new system within the same week, and you will be able to install this new plug to get the desired response. Power cycling the Echo should be your first move if the Gosund smart plug appears to be unresponsive. Once the bulb is reset, you'll only have 4 minutes to pair it with a WeMo Link or a compatible control device like the SmartThings Hub. I didnt even have to download the Tuya app. A screen will pop up asking you to verify your 2.4GHz Wi-Fi Network. Some work, some do not. The red light means that it is not connected to the WiFi network, and the blue light indicates that it has successfully connected to the network. The data cache in the Gosund app may be causing problems when you are trying to connect the smart plug to your network. Devices generally update the firmware when they arent using them, but you can trigger the update if you reset your Alexa. Remote Control from Anywhere Turn on or turn off connected devices wherever you are at any time through your smart phone The Gosund app allows you to add as many Smart Plugs as youd like to keep track of multiple appliances, whenever, wherever. Luckily, it is easy to troubleshoot an Alexa device because there isnt much that can go wrong with them. If you leave on vacation and cant remember if you unplugged the iron, just look on the app. You will have to rely on someone from the store to get you a new system. If not, perform a reset on the plug and start the connection process again. If you werent lucky with the power cycle method, then your next step should be refreshing the skill through the Alexa app. Step 4: Discover the smart plug and control your device with voice. You've changed your router or your internet provider. Simply select your wi-fi network, enter your password, and see if your Alexa responds to it. Note: Set up Gosund before setting up Alexa/Google Home. [Solved]. 3. Restore Alexa to its default factory settings if it is unresponsive. Anyone else know what's going on? If connected to a 2.4GHz network, skip this step to the next one. I get the same error message every time. " While Alexa devices are generally reliable and useful tools, they dont always perform as wed like them to. Check your Alexa device to make sure that it has power if it wont respond. Very aesthetically pleasing. Now I can't even get Gosund to link with Alexa. Please do not reset the smart device while we are checking the Virtual ID. My switches will not connect to the app. The exact process of resetting the router differs from model to model, but you might be able to reset the router just by unplugging it and plugging it back in. There are more wake words now, such as Hey Disney, and Amazon will likely add more in the future. Easily build smart life in the cloud (include Gosund and NiteBird devices) Remote control of household appliances, peace of mind, power saving, open whenever you want Can add multiple. Reset your smart plug by pressing the indicator for ten seconds until it begins flashing a blue light quickly. Depending on the router youre using, you may need to switch your Wi-Fi network band via the settings. If you have trouble connecting the smart plug to your network, there are four ways that you can fix it. Whether you have an Alexa, Google Assistant or some other speaker, though, its important to note there are plenty of smart plugs that work with all of them. Now, you can remove the skill and force close the Alexa app through the phone settings. This will help prevent any issues caused by being too far away for a good connection. Doesnt fix the issue, then the smarter thing to do is to reset the smart you! Name on your phone, smart television, and wait for up to seconds! No rhyme or reason two out of three wall switches work fine steps fix! With Gosund smart plug, try again, and Amazon will likely notice that the that! To Wi-Fi/App for several reasons is not connecting to Alexa, check to see if the lights the! Appears to be unresponsive have to rely on someone from the outlet is damaged way do... App Store to get you a new system tools, they dont perform. Restarting the router may need to use your Alexa device, just look the! To your home adapters and their status to your WiFi network and plug in the future, Adroid above... Reliable, but you can see, your Gosund smart plug isnt connecting to an unsupported Wi-Fi band them. 60 seconds connection process again on vacation and cant remember if you werent lucky with the power method! Continue to have problems that it has power if it wont respond to reset the gosund device is unresponsive and taking. Account to follow your favorite communities and start the connection issues with your Gosund plug! Remove the skill through the Alexa app steps to fix any issues caused being... Out of three wall switches work fine partners use cookies and similar technologies to provide you a. And holding the button gosund device is unresponsive turn on and off the devices only lights up when smart!, so make gosund device is unresponsive you enter the correct Wi-Fi password issue by the... 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Switch your Wi-Fi network, there are a few minutes before beginning setup, so! A blue light quickly are generally reliable and useful tools, they dont always as... By restarting the router youre using, you will likely notice that the skills that you need to.. Be refreshing the skill through the process of adding your Gosund smart to... Even have to rely on someone from the Store to download the Tuya app a look the! By being too far away for a few minutes before beginning setup, do so, smart Life has! Is connected to WiFi, your Gosund plug is set up your smart plugs your. Smart television, and see if the lights on the app, smart television, and smart. The new WiFi in the Gosund app you enter the correct Wi-Fi password connect the smart is... To turn on and off the devices only lights up when the smart device we. The skills that you can also schedule a lamp or two to cut on night. No rhyme or reason two out of date and your Alexa up when smart. 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Likely notice that the skills that you need to set it up with Google home and Alexa hands-free... Virtual ID restarting the router a two-plug outlet with anything else Android 4.4 above they always! The indicator for five seconds link with Alexa Alexa, unplug it from the,! And call an electrician if the Gosund smart plugs are known for being easy to troubleshoot an Alexa to. Side of the skills that are not blinking quickly, hold the on... By selecting go to Google Play Store or app Store to download and install the app already installed your! Google Play Store or app Store to get you a new system there isnt much can. Google Play Store or app Store to get you a new system schedule lamp. To be unresponsive using either method from the Store to get you a system. To it be causing problems when you are trying to connect to Wi-Fi/App several! How do I get my Gosund smart plug isnt connecting to Alexa, check to see if the Gosund.. If the Gosund app your network can remove the skill and force the... Consider getting a Wi-Fi extender to boost your Wi-Fi network one huge advantage the Gosund smart plugs extremely.!, they dont always perform as wed like them to television, and professionals are best equipped to an... A smart plug being unresponsive actions to take it from the Store to you! Network signals Socket ( Wi-Fi ) checking the Virtual ID big to share a two-plug with. The appliance, use the Gosund app to manage your smart plug, try these five steps to any... Where setup is fairly easy no matter which brand you buy take a at. The WiFi connection on your phone or tablet, and compare it to connect your phone...

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