But if the SIM works perfectly, your phone might be faulty. If you have encountered a similar issue, any help would be appreciated so that I don't have to wait for 3 days. It from 0 to 10 are automatically scored by our Tool Review tool based upon the data collected. No data when not on WiFi? Although, seems weird that I can't log in to my account on the website, outage or not. I've just sent you a DM requesting the account's information, so that I can assist you. Hi, I have been with MintMobile for the past 5 weeks with no problem. I know what I get for that price, and it's not the same as $50 for T-Mobile. When you bring your own Android phone to Mint Mobile, it may not automatically detect all the network settings needed to get the most out of your service (specifically for cellular data and picture messaging). 4 in our Best Prepaid Cell Phone Plans of 2023. This is another big reason NOT to go with Mint Mobile. Occasionally, the Mint Mobile network goes under maintenance when the company wants to fix a system error. Our latest tutorials delivered straight to your inbox, How to Fix Cellular Data Not Working on iPhone and iPad, How to Stop Wi-Fi from Turning on Automatically on Android, How to Eliminate the "Unfortunately, App Has Stopped" Messages, Fix Google Play Services Battery Drain on Android, How to Fix Android Delayed Notifications Issue, How to Fix the Android Screen Rotation Not Working Issue, Top 7 Fixes for Google Play Store My Apps Not Showing, How to Stop Apps from Using Mobile Data on Android, 5 of the Best Virtual Cell Phone Number Apps for Android. I had purchased two new Samsung Galaxy A32 5G phones. When re-inserting the SIM, make sure to place it in the correct position. Employees. Some carriers do allow you to automatically cut off your mobile data when you reach your limit to prevent overages. I tried turning that off and then remove sim+restart. Downdetector only reports an incident when . It sets your phone up with all the crucial settings, like IP addresses and gateways, to (hopefully) get you connected. The company offers prepaid mobile plans that run on the T-Mobile cellular network in the United States. Likewise, with other devices, make sure it says this rather than just one of the two. The UpRoam add-on is available to all Mint subscribers allowing for talk, text and data use while roaming outside the U.S. Zip over to your Mint Mobile account or download the app. Tap on the Account tab and select "My Mint Family." Follow the instructions to invite the people you want to be part of your Mint Fam. Another reason your Mint Mobile SIM may fail to work is an incomplete activation process. Slide the Restart button on the screen to power cycle the phone. After inserting the SIM correctly, check if theres service on your phone. Starting with the simplest solution, its possible that during an update, or simply in the phones default settings, the network mode (3G, 4G, etc.) mint mobile flip phone The included Pre-Charged R-410a Quick Connect Line Set allows anyone to install our innovative ductless mini-split without expensive tools or specialized training. Just because you see a network type, it doesnt mean mobile data is working or available. So if I were to go with Mint Mobile as my primary carrier, I would be saving a significant amount of money going forward. However, when I inserted the card, my phone had no service at all. 12. But first, you should test the SIM on another phone to determine if its actually damaged. If you have a 4G phone, for example, you should always make sure 4G is selected in your network modes to catch those sweet 4G rays. When re-inserting the SIM, make sure to place it in the correct position. You can also set metered Wi-Fi if you have limited Wi-Fi data. You get 30GB with Unlimited Plus and 20GB with Unlimited Intro. Switched to Mint last night, port supposedly went through today. Its an iPhone 8. But sometimes, as reported by certain Android users, errors can occur in the cache which can cause crucial processes in this case your data connection to stop working. Your Mint Mobile SIM might not work because of a glitch in your phone. Changing this is simple. Most phones display an airplane icon on the homescreen when airplane mode is enabled. Im tired of restarting my phone over and over again and this is getting frustrating. It was also named the "millennium bug" because it was associated with the popular (rather than literal) rollover of the millennium . These are as follows: Turn Off/On Your Device The very first method that you can try using is to simply turn off and on your Android and iOS device. Website. Then download the Mint Mobile app store from the Google Play Store or App Store. Check your APN settings and/or switch to the fast.t-mobile.com APN. There is no roaming either. Can I get a new phone number with Mint Mobile? Mint Mobile uses T-Mobile's network, and you can get unlimited data for $30-$40 a month, which would cost at least $85 a month for one line with T-Mobile. Download the Mint Mobile app and log into your account. Open Control Center and make sure that both of your carriers appear in the status bar. To confirm if your phone is on Airplane Mode, check the top of your screen for an airplane icon. I talked to customer care twice, the first person told me to restart my phone and they will reset the network. 3/8/2023. I am a Mint user and Ive had no issues. I know this is an old post, but this needs to be like a sticky post or something. Control Your Air from Anywhere Control your comfort from . Are you unable to connect to the internet with your Mint Mobile SIM? I'm sorry to hear that you're having issues with your service. However, youll need to set up alerts and limits in your mobile carriers account. Mint Mobile offers one of the best deals around for unlimited talk, text, and data. Verizon Play More: $80 for 1 line, $180 for 4 lines. Meaning that the amount of cellular data usage from my phone once Mint was activated skyrocketed, resulting in a lot of unexplained data usage. Hey there! 6 MONTHS FREE SERVICE When You Buy a Phone + 6 Month Plan, My service isnt working how can I resolve, Remove and reinsert your Mint Mobile SIM card. Boost Mobile unlimited for $25 per month. This time the Network Operator stayed as Mint instead of going back to Emergency Only. Trying to add a new APN but it isn't saving. . Another option is to test your phone with another SIM card to see if the issue originates in the phone or the card. In this case, youll need to toggle Wi-Fi off on your phone using the pull -down menu at the top of your phone. The process should only take a few seconds. Iphone could have it's own thing with activating a new sim, I checked my phone info and it says that my carrier is Ultra/Mint Mobile 48.0, network is not available, I tried the method you said but it still didnt work. Its only when you lose connectivity that you realize you dont know how to get anywhere without Google Maps, dont have anything to read without Flipboard, and dont know how to communicate with people through any medium other than WhatsApp. How do I set up my phone for internet access and picture messaging? I am able to use the 4g mobile data but I can't make any calls! Mint support tried a bunch of different things for me and nothing worked. But if it isnt working, continue to the next step. Is Mint Mobile Really Unlimited for $15? Of course shes frustrated and I would be as well. If you use an Android phone, you can reboot it by pressing and holding the power button until you see the Power-Off screen. She stays on top of the latest trends and is always finding solutions to common tech problems. I switched to Mint about a month and a half ago from Google Fi, while keeping my Moto X4. Hey there! I talked to another one, who told me to turn my phone off, remove the SIM card and wait a few minutes so that they can reconnect it from their side. Support. Press J to jump to the feed. The Senior List is compensated when you click on the provider links listed on this page. Updating your firmware might eliminate the bugs on the phone. As my phone is a 4G, I go for 2G/3G/4G Auto so that it always tries to connect to the best signal available. Unless youre completely out of range of a Wi-Fi network youve previously connected to, mobile data wont turn back on. Once again, this option isnt available on all devices. Assuming youre with a CDMA network, go to your phone dial pad and enter the following code, depending on your device: Note that phone carriers are slowly trying to phase out CDMA networks, as they seek to move wholly onto the faster, more recent LTE standard, so this particular fix may not exist for much longer. Mint Mobile offers four data plans on T-Mobile's network with 5G and in our Mint Mobile review, we saw generally good 5G speed. The account login is puzzling to me, makes me suspect that something is wrong with the number itself? Not a fix, but it allowed me to move on to the next step: Reset account password at https://my.mintmobile.com/account (using the Send Password option at login to generate a new one, and then setting a new one of my own choosing thereafter once logged back in). If your phones firmware is outdated, the device might encounter bugs that will hinder its functionality. In the U.S., these networks are T-Mobile, Verizon, and US Cellular. Mint Mobile often announces network downtimes on its social media pages. What is Wi-Fi calling and how do I enable it? Create an account to follow your favorite communities and start taking part in conversations. To reboot your iPhone, press and hold the Power button and one Volume button for 5 seconds. You can also check popular forums like Reddit to see if other users are having the same issue. Cellular data, mobile data, whatever you want to call it, is one of those things that only becomes a life necessity once you acquire your first smartphone. Oddly, I could take my other mint sim cards from my other phones and put it in this new phone and it would work with that sim/number, but putting the new sim back in wouldn't work. No service after activating SIM card I went abroad last year and was stuck there for a while and my AT&T number got deactivated during that period. Reset Networks Network Operator now actually shows as Mint, instead of crashing into Emergency Only. Press question mark to learn the rest of the keyboard shortcuts. If your Mint Mobile has no service, reboot your phone. Whole town is green on the coverage map and as I said the data was working fine until a few days ago. You can use your own unlocked GSM phone by swapping the SIM card. So, here's a list of the things I did today. Saving a new APN isn't working; seems to be tied to setting the MNC, as it saves fine until I modify that field. In fact, most mobile carriers would love for you to go over your limit, as they charge overages by the gigabyte. Best for a single line with unlimited data. Mint Mobile was born on August 1, 2016 in Costa Mesa, CA, because big wireless is dumb. Older devices may not have as strong of a built-in antenna as newer devices. We are grateful for all the contributors - even the haters. Tap Reset Settings. Youll need to tap it again to confirm. Received an email at 4pm saying my number was now with Mint and that I should be able to log in; I could not, and support told me to wait to the end of the day. If you cant make calls or send messages from the new phone, buy a new SIM. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. Theres also an extra little trick to rebooting your phone that could help: If youre having issues with your SIM card being detected, try these fixes. Affiliate Disclosure: Make Tech Easier may earn commission on products purchased through our links, which supports the work we do for our readers. list of APN settings for US, UK, Indian and other national carriers, link your Android device to your Windows PC. Go to Settings -> Network & internet -> Mobile network -> Access Point Names. For Android 11 and earlier, youll need to tap Advanced under Mobile Networks to reach Access Point Names., You should see a list of APNs (potentially with only one network on them). Once youve downloaded the app, open it and click on. Mint Mobile suffers possible data breach what you need to do. 3/1/2023. Enjoy a range of . Anyone else run into this when they first activated? But, US Mobile's unlimited data plan surpasses Mint Mobile's as it is truly unlimited, whereas Mint Mobile's data speeds begin to slow after 35GB has been used each month. (800) 683-7392. The app will now check if your phone is compatible with the Mint Mobile network. 14 calendar days (10 working days, from 0 to 5 years seniority), 21 calendar days (15 working days, from 5 to 10 years), 28 calendar days (20 working days, from 10 to 20 years) and 35 calendar days (25 working days, from 20 years). Thank you, I've sent the information that you requested. Use hotspot data. When I try to log in to my account I just get an endlessly looping image of a fox in a space rocket. I've restarted my phone, removed SIM and put it back in and it still won't work. With its unlimited plan, Mint Mobile delivers a generous 35GB of high-speed data. When mobile data stops working on Android, it's world-shattering, in other words. Sign in and select UpRoam from the main menu. talk & text | $20/month ($240/year) (opens in new tab) The next tier up is the 10GB data plan - a happy middle ground between data allowance and price for most users . Once on Wi-Fi, you can also link your Android device to your Windows PC. Sometimes not using the latest software update on your phone can affect your service. My APN is set to "ultra" now but the data issue has not been resolved. Need a large amount of high-speed data. Your phone should list the type of mobile network thats currently available. See FAQs about Mint and if it will work for you, Find out how to switch, transfer your number and more, Learn how to make payments, renew your plan and more, Setting up your device and configuring settings, Details on Mints plan features and how to use them, Learn about using Mints plans like Mint Family and Free Trial. Enter Your APN Settings Manually 4. Remove and re-insert your SIM into the phone to resolve this problem. 2+ lines start at $ 15 /MO per line Learn More All Our Plans Include Unlimited Talk & Text Even your Mom might ask you to stop calling so much High Speed Data Your service will switch seamlessly between 5G & 4G LTE, whichever is strongest FREE CALLING TO MEX & CAN How do I set up and manage two-factor authentication? 6 MONTHS FREE SERVICE When You Buy a Phone + 6 Month Plan. I did reach out to Support and now the issue has been escalate by them to Tech Support. With Mint, you have the selection between 4GB, 10GB,. Cookie Notice I've already sent you a DM asking for a little more information to kindly take a look into this for you and do my best to find a resolution for you. Mint Mobile has an international roaming page with some basic "official" information: You can add prepaid funds to your international roaming balance in $5, $10 or $20 increments. Rant: Wifi Calling and Text is a Mess. Mint Mobile buys services at a discounted rate on T-Mobile's network and sells that service to you for a low price. Notably, Mint also allows you to use the mobile hotspot feature on your phone without any additional fees (on the unlimited plan, you get 5GB of data for your hotspot). The most common way to fix issues with data connection is by turning your phone on and off. The fact that these two issues exist in parallel makes me suspect something particularly messy is going on. Youll also need to enter your existing phone number and identify your carrier. BN-LINK Smart Plug Not Connecting: How to Fix, Schlage Auto Lock: How it Works and How to Enable It, Pro1 T855 Thermostat Troubleshooting Guide, VTech Baby Monitor Not Connecting to Wi-Fi? Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. Bulk Plans. i was having an issue with mint where my internet worked but calls did not. Mint Mobile offers mobile phone and mobile internet service, including text messages (SMS) and voice mail, to individuals and businesses. You can pay as many as 12-months in advance to get your cell phone bill down to $30/month for unlimited talk, text, and data. Support is available 24/7 via phone by calling (878) 205-0088, . Did you check compatibility first ? The second thing I would do would be to drive somewhere to eliminate your location relative to a cellular tower as an issue. 2+ lines start at $ 15 /MO per line Learn More Keep Your Current Number Because everyone having to change your contact info is a pain Bring Your Own Phone If it's unlocked, compatible with our service and makes you happywe're good with it Nationwide Coverage The breach, which occurred between June 8 and June 10, reveals a "very small. Crystal Crowder has spent over 15 years working in the tech industry, first as an IT technician and then as a writer. I have cycled the phone, turned airplane mode on and off, pulled and replaced the SIMnothing. 1GB of data is $10, while an extra 3GB is $20. Here are some tips on how to get it back. Should I cancel my existing service before I transfer my number to Mint Mobile? See at Verizon. Activated but no service Switched to Mint last night, port supposedly went through today. In contrast, Android phones require you to insert the SIM face down. It didnt work. If your Mint Mobile SIM doesnt get any service after trying these tips, find other troubleshooting steps below. I've already sent you a DM asking for a little more information to kindly take a look into this for you and do my best to find a resolution for you. If thats the case in your networks APN settings, make sure it says IPv4/IPv6 instead. 4G, calls, and texts all now work. This means you may experience mobile data errors far more often. Your comments, concerns, and suggestions are not only taken seriously, they also play a critical role in how we improve our service. 23. What about international roaming credits? Here you need to make sure that Set data limit is switched off, or at least no lower than the limit provided by your network. Credits never expire and any international roaming credit left over at the end of the month will roll over into your next month of service. When you bring your own Android phone to Mint Mobile, it may not automatically detect all the network settings needed to get the most out of your service (specifically for cellular data and picture messaging). The steps in your edit fixed my problem. Your device is not connected to a mobile network". I have the 4Gb plan and pay $15/mo. 6 MONTHS FREE SERVICE When You Buy a Phone + 6 Month Plan, How do I travel internationally with Mint Mobile, https://www.mintmobile.com/features/international-roaming/, Log in to your Mint Mobile account via the Mint Mobile App, Add INTL Roaming Credits in $5, $10, or $20 increments from your wallet, You can check your balance at any time by texting ROAM to 6700. Go to your APN list using the method in the previous tip, then tap the + icon in the top-right corner. Your Mint Mobile SIM may not work because the network is undergoing a temporary downtime. The system will ask whether you want to get a new number or keep your current phone number. Here is the correct way to activate your Mint Mobile SIM: Your SIM should be working properly now. Calling customer service was pointless -- transferred a few times until they finally hung up on me after turning my phone off and back on again didn't work. How do I activate a Mint Mobile SIM card and get a new phone number? If you put your phone in Airplane Mode, it will disconnect from the Mint Mobile network. I did reach out to Support and now the issue has been escalate by them to Tech Support. To reset your network settings: Youll need to re-enter any Wi-Fi passwords and re-pair any Bluetooth devices once the process is complete. 5 in our Best Cell Phone Plans of 2023 rating and places No. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Unless youre using a device where you buy a set amount of data at a time, such as Tracfone, your mobile data shouldnt stop working if you go over your limit. However, I have hit a serious issue as of this morning with getting no cellular data. It's as if it simply could not provision the number or something unless it was kicked down to 2G but now everything is good to go. Prepaid Cell phone Plans of 2023 mean Mobile data is $ 10, while an extra is... Play More: $ 80 for 1 line, $ 180 for 4 lines, it mean... Network thats currently available fox in a space rocket over your limit, as they charge overages by gigabyte... The fast.t-mobile.com APN device is not connected to a Mobile network - network! Service after trying these tips, find other troubleshooting steps below Tool Tool! The two after trying these tips, find other troubleshooting steps below, it #. You get 30GB with Unlimited Intro as Mint, you should test the SIM, make to. Company offers Prepaid Mobile Plans that run on the phone comfort from GSM phone by calling ( 878 ),... Reset networks network Operator stayed as Mint instead of going back to Emergency Only available... Individuals and businesses the correct way to activate your Mint Mobile has no at! Crashing into Emergency Only find other troubleshooting steps below grateful for all the contributors even... A serious issue as of this morning with getting no cellular data messy is going on port supposedly went today. Instead of going back to Emergency Only twice, the device might encounter bugs that will its! Welcome to the fast.t-mobile.com APN just sent you a DM requesting the 's... In a space rocket to provide you with a better experience restarting my phone and! A Mint Mobile network goes under maintenance when the company wants to fix a system.... 2023 rating and places no SMS ) and voice mail, to ( hopefully ) you! Is working or available SIM might not work because of a glitch in your networks settings... To, Mobile data but I can & # x27 ; t make calls... $ 50 for T-Mobile while keeping my Moto X4 a network type, it doesnt Mobile. $ 80 for 1 line, $ 180 for 4 lines to be like a post... Carriers appear in the tech industry, first as an issue with Mint where my internet worked but calls not. And log into your account a phone + 6 month plan solutions to common tech problems in... For 2G/3G/4G Auto so that I can assist you a few days ago better experience this case, youll to... Icon in the correct way to activate your Mint Mobile network - > access Point.. The contributors - even the haters data connection is by turning your phone is a Mess but the! Far More often confirm if your Mint Mobile offers Mobile phone and Mobile internet service, including messages... Charge overages by the gigabyte unless youre completely out of range of a glitch in your up... Over your limit to prevent overages to common tech problems the most way. The gigabyte occasionally, the device might encounter bugs that will hinder its functionality to. Else run into this when they first activated or keep your current phone and! And one Volume button for 5 seconds 5 seconds similar issue, any help would be to drive to! As a writer ago from Google Fi, while keeping my Moto X4 appreciated that! Inserted the card, my phone is compatible with the number itself and limits your... Internet access and picture messaging an extra 3GB is $ 20 where internet. Use the 4g Mobile data when you click on the provider links listed on this page any Bluetooth once... 35Gb of high-speed data Android, it doesnt mean Mobile data but can... And get a new phone number and identify your carrier Best Cell phone Plans of 2023 and! 5 seconds, turned airplane mode is enabled help would be as well going on talked to customer care,! Hold the power button and one Volume button for 5 seconds data wont turn back on tower... Has no service switched to Mint last night, port supposedly went through today over and. Send messages from the Google Play Store or app Store an account to follow your favorite and. How to get a new number or keep your current phone number account on the website, outage or.. Anywhere Control your comfort from to Support and now the issue originates in the correct position concentrated! Before I transfer my number to Mint Mobile app Store from the new phone number and now the issue been! The screen to power cycle the phone to determine if its actually damaged says! Been resolved set metered Wi-Fi if you use an Android phone, you reboot... Month and a half ago from Google Fi, while keeping my Moto X4 phone had no service switched Mint. Number and identify your carrier and texts all now work ; s not the same issue by pressing and the! Calls, and it & # x27 ; s not the same $... Mobile internet service, including text messages ( SMS ) and voice mail, to individuals and businesses and messaging. Is outdated, the first person told me to Restart my phone over and over again and this is frustrating... Current phone number and identify your carrier getting no cellular data devices, make sure it says instead! Want to get a new number or keep your current phone number few days ago the device might encounter that... Troubleshooting steps below phone over and over again and this is an activation! Test the SIM works perfectly, your phone should list the type Mobile! Mint, you have the 4GB plan and pay $ 15/mo device might encounter bugs that hinder. Port supposedly went through today all the contributors - even the haters any help would to! Crucial settings, make sure that both of your screen for an airplane.! Unable to connect to the fast.t-mobile.com APN seems weird that I do n't have to for... Text, and texts all now work again, this option isnt available all! Ive had no service switched to Mint Mobile suffers possible data breach what you need to Wi-Fi... Number to Mint last night, port supposedly went through today into when... These two issues exist in parallel makes me suspect that something is wrong with the Mint Mobile announces. Months FREE service when you click on other devices, make sure to place in... List is compensated when you buy a new APN but it is n't.... Case, youll need to do n't have to wait for 3 days run on the provider links listed this. Phone number and identify your carrier make any calls cut off your Mobile carriers account when they first activated airplane... Automatically cut off your Mobile data but I can & # x27 ; t make any calls went... The company offers Prepaid Mobile Plans that run on the coverage map and as I said the data was fine... User and Ive had no service at all be like a sticky post or something they activated! $ 20 would be to drive somewhere to eliminate your location relative a. Seems weird that I can assist you IPv4/IPv6 instead Wi-Fi calling and text is a Mess maintenance. Communities and start taking part in conversations option isnt available on all devices going back to Emergency.. Log in to my account I just get an endlessly looping image of a network! I 've just sent you a DM requesting the account login is to... And log into your account continue to the fast.t-mobile.com APN is going on a! Possible data breach what you need to do now the issue has been escalate by them tech... Around for Unlimited talk, text, and US cellular 205-0088, mode... Know what I get for that price, and US cellular a Wi-Fi network youve previously connected to a tower! So, here 's a list of the Best deals around for Unlimited talk, text, texts! You should test the SIM, make sure that both of your screen for an airplane.... Mean Mobile data is working or available fine until a few days ago my number to about. Offers Mobile phone and Mobile internet service, including text messages ( SMS ) and voice mail, to hopefully. Airplane mode, check if theres service on your phone is a 4g, I have cycled the phone the... To do reach your limit, as they charge overages by the gigabyte to. Affect your service our Tool Review Tool based upon the data issue been... Connect to the Best deals around for Unlimited talk, text, and data a bunch of things... Getting frustrating, open it and click on if your phone is on airplane mode on and off pulled! Second thing I would do would be as well the correct position line, $ 180 4. Again and this is an old post, but this needs to like. In this case, youll need to toggle Wi-Fi off on your phone using the pull menu... Calling and text is a 4g, I have the 4GB plan and pay $ 15/mo the first person me... Device is not connected to a Mobile network - > Mobile network - > network! Temporary downtime are having the same issue born on August 1, in. Option is to test your phone is compatible with the Mint Mobile offers Mobile phone they! You want to get it back now actually shows as Mint, you can use your own unlocked GSM by... Pay $ 15/mo identify your carrier Power-Off screen Tool based upon the data issue has escalate... ; t make any calls to do have been with MintMobile for the past 5 weeks with no problem not! The power button and one Volume button for 5 seconds in Costa Mesa ca!

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