Any liability for the use or misuse of your gift cards, and any third party claims arising from or relating to your gift cards, are your sole responsibility. Each monthly VAT invoice contains a summary of VAT-eligible fees (in USD) deducted in the previous month. As a Fully Merged Merchant you authorise and instruct us to initiate payment of all funds credited to your Zettle Account to your PayPal Account. *Youll find the full list of transaction fees for all accepted payment methods on our pricing page. You authorise and instruct us to make any withdrawals or debits from the Reserve, without prior notice to you, to collect and set off amounts that you owe us under these Payment Terms and Conditions. This authorisation and instruction will remain in full force and effect until your Zettle Account is closed or terminated. These Payment Terms and Conditions are effective upon the date you agree to them and will remain in force until terminated by us. An authorised payment transaction may not be withdrawn by you or your customer after the end of the day on which your customer authorised the transaction. We will assume that you are the sender of any transactions and other instructions to us when sent using your Account Credentials. HMRC guidance seems to state it is not exempt but I havent ever seen a credit card fee from someone like iZettle subject to VAT? For the use of the Payment Service you agree to pay the fees (Fees) assessed and calculated by us in accordance with the fee schedule available either (i) on the Zettle.comWebsite if you are either a Connected Merchant or Zettle-only Merchant or (ii) on the PayPal.com Website if you are a Fully Merged Merchant. I note there is no VAT on iZettle charges and others who offer the same service. To be eligible to process Manual Card Entry transactions, you must be a Fully Merged Merchant and have successfully completed a Card transaction through a Zettle Reader. (R.C.S. Must admit i had seen the Go cardless change which was backdated to april and was wandering if there is any read across to other providers - i can only guess providing a service to collect funds by direct debit is seen as a being different to a basic bank/credit card charge. The transaction fee is set at a flat rate of 1.75% for all card reader transactions, and there are no monthly fees or hidden costs. This is the fee we pay to the card issuer (bank or other financial institution) that supplied the card to your customer. All the products the client sells are VATable. Subsequently, Is SumUp better than iZettle? When using the Invoicing Service you agree that we are not responsible, for, will have no liability in respect of, and that you are solely responsible for a) issuing, managing and administrating the invoices generated through the use of the Invoicing Service in accordance with all applicable laws, rules and regulations and your privacy policy, b) the accuracy and completeness of your invoices, c) ensuring that your customers pay in accordance with the invoice issued through the use of the Invoicing Service, d) any payment instructions being incorrect, e) funds that, due to you providing incorrect information to us, have been transferred to a bank account that does not belong to you, and f) the recipient of the invoice having such technical installations, firewalls, domains, software etc. Enter the invoice payment details. Each day creates a sales invoice and expense for the fees. The Zettle Gift Card Service provides you a platform where you can offer your customers gift cards to use in your physical store for your products and services and manage and administer the sale of gift cards. These payment alternatives as well as the functionalities set out in section 12 may not be available in your country. Last update and effective as of: 7 December 2022. Others (I know) are not. 10 . How to claim VAT on Stock Donated to charity. We assume no liability to verify or otherwise control gift cards issued by you to customers, and you are solely responsible for providing accurate descriptions, information and content relating to gift cards issued by you under the Zettle Gift Card Service. Pricing breaks down as follows: Cost of Zettle Reader: Currently 29 + VAT (Normally 59 + VAT) Transaction fees: Flat 1.75% Setup fee: 0 Now, let's deposit the payments including the fees. In addition to the fees set out in the fee schedule, we also pay fees to other parties involved in the payment flow. Download Zettle's POS app As a Connected Merchant, you accept that any payout of funds from your Zettle Account will be made to your PayPal Account. Fees will be assessed at the time a transaction is processed and will be deducted from the funds received by us and credited to your Zettle Account or PayPal Account. You must provide customers with a receipt if they request one. Payout of funds to your Designated Account is subject to certain limits as further specified on our Website. If you are a Connected Merchant, funds from a payment transaction will be credited to your Zettle Account and then paid out to your PayPal Account daily. Your issuance of gift cards via the Zettle Gift Card Service is subject to VAT. A single payment is simultaneously pushed for the full payment of the bill, representing the transfer of money out of the liquid account to pay the fees. . You must provide us all information and documentation in your possession as to the circumstances of any such error and/or unauthorised or illegal use of your Zettle Account and take all reasonable steps requested by us to assist in our investigation. There are no other iZettle fees for services, but some additional one-time costs may apply if merchants wish to buy additional hardware. Youll be charged a fixed transaction fee, regardless of which card you process with your Zettle Reader or Terminal. My client pays 1.75% of the transaction value on sales made via her IZettle machine. When you log into your Zettle Account, you see the balance of your PayPal Account. If you are a Fully Merged Merchant, for approved refunds, we will deduct the refund amount (including any applicable fees) from funds owed to you from processing of other transactions, or funds on your PayPal Account. Accepting payments with the Zettle Go app only takes a few kilobytes of data. You agree to reimburse such third party or us for any and all such liability. You further agree that we may share information about a Chargeback with your customer, the customers financial institution and the Acquirer, and our other service providers in order to investigate and/or mediate a Chargeback. * Fees are subject to change. If you have signed up for a service enabling you to sell products and/or services online, and such service has the requisite integrations with our Payment Service, you may also be able to accept and process payments from your customers who will be able to pay online using a Card or such online payment method made available by us in your jurisdiction. Customers may receive an electronic receipt via email or SMS, rather than a paper receipt. We reserve the right to suspend your access to and use of the Payment Service and to terminate and close your Zettle Account if you fail to allow us, or a third party designated by us, to conduct such audit upon our request. Instead, there are flat transaction fees of 1.75% for card transactions and 2.5% for any invoice or payment link transactions. By accepting these Payment Terms and Conditions you agree that, if and to the extent that the provisions of any Services at any time is subject to any legislation in any jurisdiction implemented for purposes of transposing PSD2 (PSD Laws): the following provisions of PSD2, as transposed by any PSD Laws, shall not apply to these Payment Terms and Conditions or to the provision of the Services: (i) Articles 40 (Charges for information), 41 (Burden of proof on information requirements), 42 (Derogation from information requirements for low-value payment instruments and electronic money), 44 (Prior general information), 45 (Information and conditions), 46 (Information for the payer and payee after the initiation of a payment order), 47 (Information for payer's account servicing payment service provider in the event of a payment initiation service), 48 (Information for the payer after receipt of the payment order), 49 (Information for the payee after execution), 51 (Prior general information), 52 (Information and conditions), 53 (Accessibility of information and conditions of the framework contract), 54 (Changes in conditions of the framework contract), 55 (Termination), 56 (Information before execution of individual payment transactions), 57 (Information for the payer on individual payment transactions), 58 (Information for the payee on individual payment transactions), 59 (Currency and currency conversion), 60 (Information on additional charges or reductions), 62(1) (Charges applicable), 64(3) (Consent and withdrawal of consent), 71 (Notification and rectification of unauthorised or incorrectly executed payment transactions), 72 (Evidence on authentication and execution of payment transactions), 74 (Payer's liability for unauthorised payment transactions), 76 (Refunds for payment transactions initiated by or through a payee), 77 (Requests for refunds for payment transactions initiated by or through a payee), 80 (Irrevocability of a payment order), 89 (Payment service providers' liability for non-execution, defective or late execution of payment transactions); and 90 (Liability in the case of payment initiation services for non-execution, defective or late execution of payment transactions); and (ii) where transactions are neither euro nor pound sterling transactions, the requirements regarding execution and time-value dating set out in any PSD Laws transposition relating to Articles 83 to 85 of PSD2 will not apply to this Agreement or to the provision of such Services, to the extent permitted by applicable law. All Zettle hardware is a one-off purchase with no recurring fees, and our POS app is free to use, so you only pay for the transactions you process. - Your client then pays x in fees (VAT position on fee TDB here). This is troublesome because any receipt that is produced by iZettle is simply not eligible and it makes accounting troublesome when paired with transactions with correct VAT. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authoritys website. If there has been no activity on your Zettle Account for at least two consecutive years and you have a balance on your Zettle Account, we will notify you on the email address registered by you and/or associated with the Zettle Account and give you the option to keep your Zettle Account active or to close your Zettle Account and request a withdrawal of any funds that we hold on your behalf. We may also request your permission to do a physical inspection at your place of business and to examine your books and records that pertain to your compliance with these Payment Terms and Conditions. You agree that you will comply with the Card Scheme Rules and the Specific Terms and that the Card Scheme Rules and the Specific Terms have precedence over these Payment Terms and Conditions with regards to the relevant payment method and that, in case of any conflict between a provision in these Payment Terms and Conditions and the Card Scheme Rules/the Specific Terms, the following order of priority will apply: (i) the Card Scheme Rules, (ii) the Specific Terms and (iii) the Payment Terms and Conditions. It is based on your transaction volume during one calendar month and is charged as a % of the transaction amount. I note there is no VAT on iZettle charges and others who offer the same service. The Zettle Gift Card Service is integrated into your Zettle Account and enables you to sell, track and redeem gift cards in your physical store. You must comply with any and all instructions provided by us to you regarding the acceptance and authorisation of payment transactions, including those available on our Website. Zettle may also make other charges that are not exempt. I don't want to post the fees as a resolving item, as this will mean they . It's 98 plus VAT for both it and the Zettle Reader 2 bundle. VAT (using VAT Margin Scheme) should be paid on 16.67% of 235.45 (sale price minus purchase price of item). I'll be here to answer them . We charge per transaction there are no hidden fees or lock-in contracts. et Cie, S.C.A. Subject to availability. Information about available Zettle Readers and how they can be purchased can be found on our Website. Fill in the form and well get back to you. 2 - Zettle charge a fee to the seller. Further information on the Card Scheme Rules and the Specific Terms can be found here. Filing options for small companies up for change. If we believe that a Chargeback is likely with respect to any payment transaction, we may withhold the amount of the potential Chargeback from payments due to you under these Payment Terms and Conditions until such time that: a) a Chargeback is assessed due to a customers complaint, in which case we will retain the funds, b) the period of time under applicable law or regulation by which the customer may dispute the transaction has expired, or c) we determine that a Chargeback on the transaction will not occur. If a customers Card includes an electronic chip, you must always prioritise obtaining chip and PIN authorisation before obtaining a signature. By creating a Zettle Account (defined below) you accept and agree to comply with these Payment Terms and Conditions. For more information about our fees, please read here. *Additional terms and conditions apply. to aggregate multiple entries into one back in the 80's. Fees will be assessed at the time a transaction is processed and will be deducted from the funds received by us and credited to your Zettle Account or PayPal Account. Additionally, I've added these articles that'll help you stay informed on managing your VAT rates in QuickBooks Online. Choose what suits you best turn your smartphone or tablet into a POS with the Zettle Reader, add accessories and docks, or choose an all-in-one solution like the Zettle Terminal. You may also purchase Zettle Readers from our Accessories Store or from other authorised retailers. Internet connection and data usage For Zettle to work, you need to be connected to a 3G, 4G or wifi network. If you have taken up a loan from, or utilized any other form of financing arrangement offered by any other company within the PayPal Group, you acknowledge and instruct us that any sums due (or otherwise agreed to be paid) in respect of such loan or financing may be collected, deducted and subsequently remitted to the relevant lender or financing provider (or its respective account bank or other service provider) on your behalf from your transaction proceeds or any other funds held or maintained by us on your behalf until such time the amount owed by you under such loan or financing arrangement has been repaid in full. The Payment Service is subject to the Card Scheme Rules and may also be subject to specific terms and conditions which apply to the use of certain payment methods (Specific Terms) provided by us or a third party (a Third Party Payment Provider). Here's how: Click the New icon (+). In addition to the fees set out in the fee schedule, we also pay fees to other parties involved in the payment flow. 1 - Zettle take the full amount from the customer. A list of the Acquirers we co-operate with for the provisioning of the Payment Service from time to time can be found here. Monthly fee Free Phone support weekdays, 9am-5pm Integrates with popular apps App features include: Card and cash payments Sales reports Gift cards Refunds and discounts Staff management Sign up For more information about our fees, please read here. A payment transaction using another payment method will be deemed completed when we have received the funds on our client funds account (the Client Account). Reader pricing and fees subject to change. You will also be able to access downloadable reports. Offering the essentials you need to start selling, the Zettle app turns your iOS or Android smartphone or tablet into a point-of-sale system that facilitates card and contactless, cash and other payment methods. You agree that you will not provide any false or misleading descriptions of any payment transaction that you submit through the Payment Service and that the descriptions given within itemised transactions will be an accurate and true description of the products and/or services being purchased. We will only process Card transactions that have been authorised by the applicable Card Scheme or Card issuer, as the case may be. Our webshop offers POS and hardware combinations, receipt printers, barcode scanners and more. As a credit institution we facilitate the processing of payment transactions and, in order for us to do this, we have entered into agreements with acquiring banks (Acquirers). For example, a product which qualifies for the VAT margin scheme sells for 260.00 (260.00 charged on our iZettle card machine) The amount actually received in the bank is 255.45 because iZettle takes their fee of 1.75% of every transaction and this is taken before the funds reach our bank account. We may perform additional credit checks and verifications from time to time to determine whether you continue to be eligible for access to and use of the Payment Service. Price excluding VAT for one (1) Zettle Terminal without barcode scanner. Any agreement regarding custom rates are subject to a specific agreement between the parties. You must notify us immediately through our Website or by contacting our customer success team at support.uk@zettle.com if you discover or have reason to believe that there has been an error or unauthorised or illegal use of your Zettle Account and, where possible, change your Account Credentials to prevent any further errors and/or unauthorised or illegal use. Deemed authorised and regulated by the Financial Conduct Authority. VAT. You may use the Payment Service to process contactless transactions (i.e. You undertake to inform your customers of the possibility to pay by Card by displaying signage for all Card options provided by us as possible payment methods in your physical store or online. You may not in any way refer to us, our Acquirers or the Card Schemes as having endorsed your products and/or services. If your designated Bank Account details are incorrect or incomplete or if we for any reason cannot verify that the bank account is held in your name, we may de-connect the Bank Account from your Zettle Account, and you confirm and agree that we will not be under any obligation to pay any funds to you until such time you have provided correct and complete Bank Account information and we, as applicable, have been able to verify that you are the holder of the Bank Account. 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