Examples of achievements and good teamwork in your life. Then completed induction alongside 5/6 other successful candidates. I was a little shocked by her attitude towards refunds and the store. 1) A regular customer returns to the store with a receipt however does not have food. Completed online recorded video interview. Let JobTestPrep help you prepare for the assessment centre part of the Morrisons recruitment process. Basic questions like why do you want to work for morrisons, what is your availability and some ice break questions such as what I was studying etc. Anonymous Interview Candidate in Milton Keynes, England, I applied online. 3) Give me an example of a time when you succeeded in life? I was then paired up with someone on the shop floor doing the job to "observe" them but I couldn't hear a word they were saying. Then got invited to go through an online assessment centre. The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". Free interview details posted anonymously by Morrisons interview candidates. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. Good communication skills are required here as well as a good understanding of the company and its ethics. Asked a couple of what would you do? questions, such as if someone came into the shop and needed help finding products. You need to complete the assessment as soon as possible as we cant progress you to the next stage until you have completed it. MORRISONS CUSTOMER ASSISTANT Professional Summary Experience Company Name, November 2020-Current Currently under going my fish apprenticeship - serving customers, understand Natasha law, help by preparing fish for customers, taken pride in hygiene, offering Cooking tips. Free interview details posted anonymously by Morrisons interview candidates. Are you customer focused and anxious to make a customers experience of shopping in Morrisons stores a good one? Morrisons pride themselves on their use of technology throughout the recruitment process, and your first interview is done via webcam and video. Do you help them? In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. You dont want to rush or be late. Right to work in the UK | If you are invited to an assessment centre, please dont worry, this just gives you more than one opportunity to shine. To ace this test, practice on sample SJTs is essential. Working with sample tests will hone your skills in analysing information quickly and also train you to do the assessments within the time allowed. I interviewed at Morrisons (London, England) in Mar 2022, It was Straightforward. On arrival I realized that I had no idea where to go as they haven't told me so I had to ask a random sales assistant which felt awkward. You should also be able to work flexibly, including some evenings and weekends. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. It looks at how you would deal with each one. Then completed induction alongside 5/6 other successful candidates. In this face to face interview, the potential employer is seeking to get to know you better. 2) You witness abuse (racial/homophobic) between to colleagues. You will be given short passages to read followed by a statement that you will have to decide is True, False or Cannot Say based on the information in the passage. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. Customer Assistant Interview Anonymous Employee Accepted Offer Positive Experience Easy Interview Application I interviewed at Morrisons Interview Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. I interviewed at Morrisons (Coventry, England) in Oct 2019. Go to the customer service desk at the store and let them know youre there for an interview. Anonymous Employee in Chelmsford, England, I applied online. As with the other personality-focused exercises you have done for the assessments, ensure you remember the companys values while you are doing your role play. Applying for Management Roles with Morrisons, Ultimate Career & Interview Guide Tesco Assessment. Online assessment first then interview. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. Around 12 questions over 30 mins. 3) Give me an example of a time when you succeeded in life? Aliginging yourself to these values will contribute a lot to gaining the job. I applied online. Interview was fine, took a few days to hear back from them. I applied online. Happened over the phone. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. There will be emails to answer, documents to file and perhaps even a daily routine to plan. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, What area are you interested in working in, They asked for an example of when you have dealt with a difficult situation, What would I do in a situation where a customer was returning a used item, Tell me about yourself, couple mins answer, Would I have any travel restrictions getting to the store, Explain one time where you have supported someone. If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? Anonymous Employee in Chelmsford, England, I applied online. Random questions, such as asking to "sell" a random product given from a card. Happened over the phone. I was also told that once they had finished I could just leave. Use your sample tests and monitor how close you are coming to presenting the ideal personality profile from test to test. Interview process at Morrisons superstore Overall experience Poor Excellent Easy Difficult Interview process length About a day or two 39% About a week 35% About two weeks 16% About a month 6% More than one month 4% Most reported steps On-site interview 68% Group interview 19% Phone call/screening 15% Problem solving exercises 13% Background check Prepare some questions to have at the end for the interviewer. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area. Went into a meeting room with the hiring manager and had a relaxed chat. Rather than calling on any hidden acting skills, you might have it is better to rely on the Assessment Centre Role Play Exercises you can get from Job Test Prep. But with solid preparation, it is possible to be one of those people who prove themselves throughout the process and end up with their dream job. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. Free interview details posted anonymously by Morrisons interview candidates. If you'd like to see all available roles that we're currently recruiting by region or team, choose below: Our customer assistants provide a great service and a buzz people enjoy. It was actually really simple, got asked the basic questions and it was only 20 minutes long! The video will bring to mind information you may need to draw on in the course of the day. Generally, you have 3 minutes to answer each section. They explain that the 2 cream donuts were not fresh. Why do you want to work for Morrisons? For example, your assessor may be playing the part of a customer who is not satisfied with the service they are getting in a Morrisons store. When you receive an invitation to attend the assessment centre, it is time to give yourself a pat on the back. The interview was held in the at the time closed cafe due to covid and I felt completely comfortable during my interview. 2) You witness abuse (racial/homophobic) between to colleagues. I applied online. 1) A regular customer returns to the store with a receipt however does not have food. I was a little shocked by her attitude towards refunds and the store. It varies from shop procedure questions to customer service. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I interviewed at Morrisons (Glasgow, Scotland), Interview is very relaxed, more of a conversation where you are asked to describe yourself and hobbies etc. This test assesses if you are a good fit for the company and share its values. You are almost there! I applied online. Would you offer a refund? Department: Retail (Stores) Hourly Paid. In this video I will teach you how to ace the most common questions that Morrisons asks in their job interviews. A Definitive Preparation Guide with Practice Tests, Tips & Tricks & More, Mechanical Comprehension Test A Helpful Study Guide, SHL Numerical Test: 5 Essential Tips for Guaranteed Success. Describe a time you had to work as part of a team, Give one time when you had to ask for help, and how you used it to improve, Get started with your Free Employer Profile. I applied online. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Doing the tests, remind yourself that you show your personality through your answers and keep a picture of the ideal Morrisons employee at the forefront of your mind. I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. Tell me about A time here something hasn't gone to plan. Tell me about yourself. Describe a time you had to work as part of a team, Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. Our Manufacturing and Logistics sites have lots of opportunities with various shifts, full time or part time, permanent and temporary! Expect to be analysing data while under time pressure. Would you offer a refund? With 25+ years experience as a teacher and state examinations corrector, Elizabeth now writes for the education and careers industry. I applied online. I applied online. Congratulations on getting to this stage! Give an example of your biggest achievement. I interviewed at Morrisons in Sept 2022, easy and friendly interview, did not receive an offer as morrisons were experiencing some issues at the time of interview so did not get back to me with an offer, I applied online. Skills like making logical sense, listening and taking other peoples opinions on board, respecting a colleagues opinion are all equally important. I interviewed at Morrisons (Chelmsford, England) in Nov 2022. Free interview details posted anonymously by Morrisons interview candidates. No goodbye from anyone, I just had to walk out. Asked to give examples of experience in previous role eg. Interview was fine, took a few days to hear back from them. Tell me about A time here something hasn't gone to plan. The topic may not necessarily be about the scheme you have applied for. It was a calm environment and easy going. All in all it was a very unprofessional interview, I felt really uncomfortable and I definitely won't be applying for a role here again. Ensure you have a question or two to ask when invited to do so. 'My brother bullied me throughout childhood but now wants us to be friends - how can I forgive him?' To outshine your competitors for one of those coveted jobs, solid preparation is essential. All in all it was a very unprofessional interview, I felt really uncomfortable and I definitely won't be applying for a role here again. Nothing stressful. I interviewed at Morrisons. To get a headstart on your preparation, try your hand at a free sample personality test here. Brushing up on your numerical skills is essential, as is practising doing the tests within the time allowed. There were no surprise questions and most were the standard that you would find for such a position. No goodbye from anyone, I just had to walk out. Generally, you have 3 minutes to answer each section. Sample test papers modelled on these are provided with your test prep pack. Interview was fine, took a few days to hear back from them. What Is the Format of the Tests for Graduates? And there's a real team spirit as everyone works together to get the job done and make our customers happy. Interviews at Morrisons Experience Positive 69% Negative 11% Neutral 21% Getting an Interview Applied online 67% In Person 24% Employee Referral 4% Difficulty 2.3 Average Hard Average Easy Interviews for Top Jobs at Morrisons Customer Assistant (114) Sales Assistant (38) Checkout Operator (21) Customer Service (12) See more interviews for top jobs Customer assistant questions on the job type style, self introduction and my working history and role play at the end. No goodbye from anyone, I just had to walk out. I interviewed at Morrisons. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. I applied for the position and within a few days I heard back. Asked a couple of questions and I responded. Would you offer a refund? They like their staff to adopt the same attitude. To get a headstart on this, try a free sample SJT here. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. Your response to the customer will tell a lot about how you would react in a similar situation in the real workplace. I interviewed at Morrisons (Coventry, England) in Oct 2019. 2) You witness abuse (racial/homophobic) between to colleagues. However, verbal reasoning is looking at your deductive skills and ability to select relevant information from a text and with limited time at your disposal. I interviewed at Morrisons (Glasgow, Scotland). The process took 1 week. Hourly Pay posted anonymously by Morrisons employees. I interviewed at Morrisons in Nov 2022. I applied online. Also asked what is your biggest achievement to date. Right to work in the UK | Doing the right thing for customers and colleagues is what drives Morrisons, whatever scheme you're applying for. 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