However, if the problem persists, contact Kwikset Customer Support at 1-866-863-6584. 4. lu@+qX}vD,v!P>sndLi$&a. If no beeping is heard, this is a keypad error. Detail Guide. All these attempts can drain your battery quickly. No need to call a locksmith. Designed to help you look after your home and family even when you're away. The Kwikset SmartCode 916 lock fails to pair with a Z-wave innovative home system, Kwikset SmartCode deadbolt Alerts and solution, FAQs About Kwikset SmartCode Deadbolt Troubleshooting, Other Recommended Articles About Home Smart Lock, https://www.acslocks.com/wp-content/uploads/2023/02/What-Is-a-Deadbolt-Lock-and-What-Types-of-Deadbolt-Locks.jpg, https://www.acslocks.com/wp-content/uploads/2021/12/1640937985-ShineACS-Locks4.png. The door handing process was not executed during installation. This is normal, so keep holding down until it beeps once! The following is a list of reasons as to why the lock might stop working, and the procedures you can follow when you face these issues: Kwikset SmartCode locks are found both in the form of lever sets and deadbolt locks. Long-press the Program Button for 5 seconds, then long-press the Button A for another 5 seconds. Ang Kwikset Smartcode Deadbolt troubleshooting ay isang simpleng pag-aayos para sa iyong smart code deadbolt lock. Note: Do not use prints from this website to mark distances. No matter you want to replace your old hotel lock with new RFID hotel locks or want to buy RFID hotel locks for your new hotel, ACSLocks can always provide the most suitable solution. [Solved]. Kwikset Digital Deadbolt Manual. They have also greatly helped to reduce the uncertainty that is related to losing or misplacing keys. Whether you want to install an RFID keyless door lock for your hotel, a keyless keypad door lock for your home door, or have any other questions and troubleshooting requests about smart door locks, don't hesitate to contact me at any time. Install 4 new AA batteries, which you can find at any electronics store or major department stores like Walmart, Target, or Best Buy. This will re-engage the clutch. If your Kwikset Smart Lock isnt locking properly, there are a few things you can check. Kwikset Smartcode 910, Kwikset Smartcode 914, and Kwikset Smartcode 916 support Zigbee and Z-Wave. Press the Program Button. Did the latch bolt retract and extend on its own when the battery pack was installed?No? Its compatible with the Kwikset SmartCode system. https://www.acslocks.com/wp-content/uploads/2021/10/1633414758-change-the-apartment-smart-lock-1.jpg, Apartment Smart Locks: Frequently Asked Questions and Answers You Need To Know. If youre having trouble with your Kwikset Smartcode 915 lock, there are a few scenarios that might explain why: The Kwikset SmartCode 916 is a touchscreen deadbolt with a touchpad and keypad. Are you installing the deadbolt in a new door? Enter a new User Code (4 or 8 digits). Replacing the batteries in your Kwikset Lock is a go-to fix for this issue. Make sure that theyre securely connected before moving on. Factory reset the lock if the problem persists. Troubleshooting: Door Jamming and Door Handing 6 Troubleshooting: Keypad 11 . You will see the battery cartridge after this. Start by removing the back, sliding it up, and pulling it out. If no lights are coming on when pressing buttons on the keypad, try reprogramming them. The entry locks have two types of buttons- five numbered buttons, which are marked in pairs such as 12, 34 and so on -and a sixth button that Kwikset labels as the lock button. Input the code once more. When your lock has trouble manipulating the bolt, it may have to try several times to open the deadbolt with each unlock. Kwikset Powerbolt 2 Troubleshooting: Step by Step Guide! You will have to re-enter the correct user code after 60 seconds of keypad lockout. Press the lock button again and then press the number 9 key six times. Step 5. If the turnpiece does not align with the torque blade, rotate the turnpiece 180 clockwise (you will need to use force when rotating the turnpiece, and you will hear it click). I've used SmartKey on three locks so far with no problems. It is possible that the hole in the door might have improper alignment. Summary of Contents for Kwikset Smartcode 914. More so, if this reset method doesnt work for you, check your user manual for specific reset instructions. Verify that the lock can be operated smoothly with the key while the interior is removed. Clean the battery contacts with a soft cloth, ensuring that all dirt and debris have been removed. Explore a world of innovations. The Kwikset Smart Lock is a door lock that allows users to program the lock to unlock, lock, or re-lock their doors using the touchscreen and Z-wave technology. Page 4 Z Wave device. 108 0 obj <>stream If they're not, the lock can physically bind. Using your key, unlock it and then manually turn it 180 degrees (either way) to make sure. Then wait 20-30 seconds and put the batteries back in. If the lock beeps twice and flashes green, it means the operation was successful. The SmartCode also provides the option to either: automatically lock the door after a gap of thirty seconds, or you can choose to manually press the lock button after you have closed the door, which will result in the bolt going into a locked position in the strike plate, due to movement of the electric motor. On my Smartcode 909/910, the lock beeps, the keypad flashes red, and the door cannot lock. If so, make sure that the strike plate is level. The Kwikset SmartCode 914 deadbolt latch does not extend or retract. Perhaps you gave a code to your pet sitter and want to turn it off now that you're back from vacation. Keep holding the Program button (for 30 seconds or so) until you hear a single beep, followed by a red flash from the LED indicator. Having trouble with your Kwikset lock cylinder? If needed, put the battery back in, and replace the cover with a screwdriver. If you had received a low battery notification earlier, press and hold the. Note: Most Kwikset Lock models require you to perform the door handing identification process after restoring factory settings. Security on the outside, convenience on the inside. Change the batteries and then turn on switch 3. Program at least one user code. Please note: A factory reset without programming code will delete all codes associated with the lock and remove it from your intelligent home system. Press and hold the Program Button, and while holding the Program Button, replace the battery pack. For more information about the mastercode, download the Programming and Troubleshooting Guide on the SmartCode 910 page at www.kwikset.com. Remove the entire lock assembly from the door, including the latch. After the reset, perform the door handing detection process and other programming functions (add User Codes, set up Master Code, etc.). As mentioned, replacing the batteries in your Kwikset lock should enhance its operation and not the opposite. If your batteries drain too quickly, run a test on your keypad. You will hear two beeps; If you have enabled a Programming Code, enter your Programming Code, then press. You are welcome! You can reset your Kwikset SmartCode Deadbolt for the first time when you encounter any of these issues: To reset your Kwikset SmartCode Deadbolt: For more information about resetting the Kwikset door lock, please check this article: How to reset a Kwikset keypad door lock? There, you shall notice a black button, which will be used to set the program code. They have friendly and knowledgeable support agents waiting by the phone, ready to help you troubleshoot any problems with your system. To change the user code on Kwikset SmartCode 909 with the master code: Keep the door open. Ensure door preparation is in accordance with the door drilling instructions, available online. The SmartCode is reversible and can be installed on both left and right hand doors. If your Kwikset keypad is dead, it may be playing possum. Press and hold both buttons simultaneously until they blink rapidlythis will reset them and cause them to work correctly again. Kwikset Smart Lock Not Working? They have helped to reduce the time taken up in closing and opening locks. You can lock and unlock the door from the outside and this is done through the application of an electric motor. You can program these passcodes according to your needs, and these codes can range from four to eight digits in length. hb```f``rc`a`` @1V s"2Hy3gUg=u2&G!YUCo=7{mtHqC [(Is(rT 2e"6'E`X#[F2`P54,F1 If youre having trouble with your Kwikset Smart Lock, dont worry! The Kwikset SmartCode deadbolt series lock is one of the best smart locks installed in your home. For Smartcode 910 see page 7 here. Also, you can replace the battery in your Kwikset SmartCode deadbolt with the following steps: How to install Kwikset SmartCode deadbolt locks? If the keypad doesnt work after this, continue to the next step. For Smarcode 909 see page 8 here. On my Smartcode 909/910, the latch bolt is not moving in the correct direction and the turnpiece will not rotate. 2. Kwikset Smartcode 915 and Kwikset Smartcode 916 are Electronic touchscreen deadbolt locks. Make sure switch #3 is on. While holding the Program button, reinsert the battery pack, then release the Program button. Next, you want to make sure youre using good quality alkaline batteries, as substandard batteries may not power up the lock. You'll be able to solve most issues yourself, however. It was causing problems. Also, ensure you dont mix new batteries with old ones and only use high-quality alkaline batteriesDuracell and Energizer are excellent battery brands to consider. There are two low battery indicators on the unit. If your door is not locking, ensure no obstructions prevent it from moving correctly. How To Unlock A Push And Twist Door Lock Without Hole, Schlage Encode Lock Jammed During Operation, Kwikset Smartcode 914 How to Factory Reset (https://youtu.be/zWGDCvgQuLI), Hot Water Is Dripping Through A Coffeemaker: Reasons And Solutions. Enter Master code Press the Lock button once Press the Program button for the number of times corresponding to the programmed user code position. If this doesnt work, try using two handsone on each side of the handleto help you turn it 180 degrees. Kwikset introduced their SmartCode locks with the vision to spread the use of lockless technology. Home. Database contains 2 Kwikset SmartCode 909 Manuals (available for free online viewing or downloading in PDF): Installation and user manual, Installation manual . But before you reset the lock, keep in mind that this action will permanently delete all of your custom settings, including User Codes and integration with your Smart Home system. How to Unlock a Keypad Door Lock Without The Code? Products which inspire assurance and delight when you need it the most. Why And How? If it isnt moving smoothly in its track, your Kwikset lock troubleshooting should begin there: If you have a Kwikset Smart Lock and are having issues with buttons on the device not working correctly, here are some steps you can take: If your deadbolt is stuck in the locked position, check some things before you call a locksmith. Replace batteries in both of your batteries if they are old or low on charge. Remove the battery cover. If that fails to fix the problem, check your door alignment. In the following paragraphs, well look at more details on how to resolve this problem. How to Install a Deadbolt Lock Items Recommended by Bob Vila Bob Vila Earns commissions Working Time: 2 hours Duration: 2 hours Difficulty: Advanced View full article See what other customers have asked about Kwikset Polished Brass Deadbolt Door Latch 11776 RCAL DB 3 CP on Page 2. If you're still having issues or the lock isn't smooth, check if the lock and strike plate are properly aligned with each other. Press the Program button once. Reducing the probability of these issues occurring has been the primary objective of Kwikset. This is a very key point to remember. Simply rotate the turnpiece 180 clockwise (you will need to use force when rotating the turnpiece, and you will hear it click). If it does not, this could be due to an issue with the power source. Try it now. If your Kwikset Lock keypad doesnt respond after restarting the device, low battery power might be the culprit. If this doesnt work, then you should change the position of the plate so that there is no pressure on the torque blade, and set up the interior assembly. The keypad flashes red 15 times with 15 beeps: Three incorrect codes are entered within one minute. Switch #2 if in the up position this will enable the 30 second auto locking feature and if the switch is in the down position this will disable the auto locking feature. Your keypad should now be working without any stuck or perpetually lit keys. How to Change Code on Keypad Door Lock in Two Easy Steps? If some of your buttons still don't respond, it's time to call technical support for further testing. Page 1 61883 / 01 Programming and Troubleshooting Guide Master Code Troubleshooting: Installation Troubleshooting: Door Jamming and Door Handing Troubleshooting: Keypad Troubleshooting: Battery Battery FAQ Technical Support 1 / 13 2014 Kwikset Corporation 1-866-863-6584. I don't go over the mastercode setup but instead using the add user. 1. m~gl^=%WiqHjQo&v%O'7f?jJ?g nI I0rz,uS In detail, heres how to replace the batteries on your Kwikset Lock after receiving a low battery warning: Your lock should restart in seconds. Reset the smart lock. Kwikset SmartCode 909 Installation And User Manual Touchpad electronic deadbolt 1 2 3 4 5 6 page of Bookmarks Advertisement Download this manual 62888 / 01 Installation and User Guide Required tools 4 AA Batteries Ruler Phillips head screwdriver Additional Tools (depending on application) Hammer Wood block 1 Prepare the door and check dimensions No need to call a locksmith. Hi, this is Meet Brandon and Nellie. Search through reviews of apps similar to yours until you find one with a rating of 3 stars or lower (one star being the lowest). But by following the variety of methods mentioned above, you can fix these problems and use the SmartCode effectively again. Enter the User Code you wish to delete. Next, go outside to check if there is any damage to your door lock or deadbolt, such as rusting screws, broken springs, or damaged cylinders (the part that holds an essential component). Lets start by talking about why your lock may not be working correctly; then, well understand what to do when it isnt working correctly. Sometimes, the user might forget their passcode. Attempt to rotate the turnpiece on the interior assembly. Sign In Upload. Test with an existing User Code; the lock should not work. In addition to checking for obstacles in the path of motion of your handle/lock assembly, check that wires coming from inside of the handle/lock assembly (if applicable) arent broken or disconnected. The latch is installed upside down. Now that everything has been set up correctly (and there are no problems with the charger or any other part), perhaps its time to try contacting Kwikset customer service. I get that! The clutch is disengaged. %PDF-1.5 % Various issues can cause this, but the first thing to consider is whether or not the bolt has become loose. If needed, reposition strike.3. The lock works like a standard deadbolt--insert a key on the outside to open and flip the lever on . Your checkmark button will flash and beep five times. If the keypad is still dead, change the batteries and turn switch 3 to the on position to run a test. This may require more strength than usual! You havent yet set up a new lock on this phone number and want to do so now. Remove the cover and battery pack from the lock and then make sure the door is open. Kwikset smart code 909 electronic deadbolt lock review 909 15 SMT CP SCR Tool Review Zone 138K views 6 years ago (57) How to Rekey a Kwikset Smart Key Lock Without a Working Key Bored. Kwikset Smart Lock is not connecting to your phone/device. As an Amazon Associate I Earn From Qualifying Purchases. The Precise Reset Steps. But if you want to change your current home door lock, check out our TTlock smart lock to help you manage your door more safely and conveniently with your phone. Kwikset powerbolt 2 owners manual Page 1. If it is successful only when the door is open, the latch and strike are not aligned as they should be. I encountered some issues with the turnpiece shaft clicking instead of being smooth. Having trouble with your Kwikset lock cylinder? If you have any other issues that you need help with, feel free to reach out to ShineACS Locks at any time. First, check and ensure the batteries are installed properly. Remove the battery pack from the lock. You'll need to reset the connection if it doesn't pair with the lock. Your Kwikset Smart Lock keypad should work fine now. No user code programmed. So please make sure your old user code can not use anymore. If the batteries in your Kwikset Smart Lock are low, you want to replace them to ensure continuous, reliable operation. Electronic locks are calibrated when installed so they know when the door is unlocked and how far to throw the deadbolt to lock it. The mounting plate might be exerting pressure on the torque blade. Hunker may earn compensation through affiliate links in this story. Jeld-Wen Vs. Pella Windows: Which One Is Worthy For Your House? Enter the code you wish to remove and press the lock symbol again. 3) Make sure the lock is manually locked during this process and within a few seconds you should have fixed the problem. The mounting plate is placing tension on the torque blade. You, as the owner, can set your desired passcode using these numbers. If an update is available for either part of your system, download it and restart both devices before trying again. Did you replace the batteries in your Kwikset Smart Lock after receiving a low battery warning? If it is upside down, the latch is installed upside down. Detailed Step-by-Step Guide. In short, heres what to do if your Kwikset Lock wont work after replacing batteries: Not enough information to help you fix your Kwikset lock? The deadbolt latch and strike are misaligned, causing the latch to bind. Experience Kwikset products from the people who know them best. The steps are easy, 1) Pull the batteries out of the lock. Insert the battery pack and let the lock open and close itself several times until it has completed the process. Step 3. K:p>=X"BF?Q$+H0/ B5g n;Q1;[ x If your Kwikset Smart Keypad is not responding to your commands, it may be an issue with the connection. To fix this, you should disassemble and reinstall the lock without the adapter ring. It has been tested with a multimeter, revealing no problems with any component in the body (the buttons do work). Copyright 2023 Spectrum Brands. hbbd``b` @>`@HLAA@D`9"v r *X2`$g`bd"? E@ If this happens, you have to separate the interior assembly from the mounting plate. The keypad flashes red three times with three beeps: The keypad flashes red ten times with ten beeps: Low battery. If the latch does not extend or retract, and the lock does not beep, press each individual key on the keypad (one at a time) and listen for beeping sound. [Solved]. 1) Prepare Door :13-- Set deadbolt to locked position-- If you have a knob or lever, make sure it is in the lock position-- Ensure your door cannot close on its own (use door stop if you have one) or that you have another way to enter your home.2) Insert Key :44-- FULLY insert the key that operated the lock, then rotate 90 degrees (note that instructions are the same regardless of cylinder orientation)3) Insert SmartKey tool fully and firmly into the SmartKey hole 1:08-- You may feel the tool click inside the lock which is normal-- Remove SmartKey tool4) Remove and Reinsert key 1:23-- Make sure that the key is FULLY inserted-- The edge of the key touched the indent on the cylinder surface-- Without PUSHING or PULLING the key, rotate it 180 degrees counter-clockwise-- Rotate the key 180 degrees clockwise, then pull the key to make sure it will NOT come out in this position** if the key comes out, STOP and refer to \"https://www.youtube.com/watch?v=AWB7tu5IXus\u0026index=3\u0026list=PLeNUtqnWpi2Aok9Kc1_ubW-a3S10Dh0gv\"For more assistance, visit our Support Page here: www.kwikset.com/customer-support/how-to-center.aspx or call 1-800-327-5625 (LOCK). Tochpad Electronic Deadbolt. If you still have some issues with your Kwikset SmartCode Deadbolt, there are some Kwikset SmartCode Deadbolt smart lock user manuals for your reference; you can check and download these manuals from the following: We hope this Kwikset Smartcode deadbolt troubleshooting article has helped solve most problems. You cannot change a user code for almost all Kwikset SmartCode deadbolt locks. This has to be done on the outside of your door. Press and hold the Program button until you hear one long beep (approximately 30 seconds), then release the Program button. Enter the User Code . It's possible that your Kwikset lock simply forgot where it was. You, as a user, will be notified of the low power of the battery when the keypad will flash red light three times with three beeps. Wait 60 seconds and try again. Step 4. Press the checkmark symbol once and then the lock symbol once. Remove the battery pack from the lock (dont remove the batteries from the battery pack). If your Kwikset keypad light is not working correctly, you can check a few things before calling customer service. This article will introduce why your Kwikset smart lock not working and how to troubleshoot Kwikset smart lock problems to help your Kwikset smart locks back to work. 7 ?aCz_daR:w| N0'WxD9.FwZL-Qw ]1m Youll need to reset the connection if it doesnt pair with the lock. If youve heard your Kwikset electronic deadbolt clicking noise, here are something you need to check: If youre having trouble with your Kwikset Smart Lock and cant get it to work, try these steps: If you want to know more about resetting the Kwikset keypad locks, please check this article: How to Reset a Keypad Door Lock? Traveler, food lover, interior designer, and blogger. d. Kwikset smart lock not working locked out. Your lock should always operate smoothly and easily. This can solve many issues with pairing up devices. In order to change the password, and enter a new passcode, you will have to do a. All Rights Reserved. Press the Program button based on the position you want to assign the code. %%EOF But the opposite could be the case sometimes; your lock stops working after changing the batteries. Our detailed Electronic Door Lock comparison of the Kwikset Smartcode 909 versus the Kwikset Smartcode 915. If your door is not unlocking, ensure that all connections are correct before replacing any parts. Experience Kwikset products from the people who know them best. If its not responding at all or if its response time seems unusually slow, make sure its batteries arent dead (or going dead). Classic, traditional hardware styles with simple, unique details. 93 0 obj <>/Filter/FlateDecode/ID[<577766936B0D407835FAC99DD97703B0>]/Index[73 36]/Info 72 0 R/Length 96/Prev 940970/Root 74 0 R/Size 109/Type/XRef/W[1 2 1]>>stream Make sure that the key can actually lock and unlock the door. So, youll need to reprogram the lock after performing a factory reset. If you purchase a product or service with the links that I provide I may receive a small commission. Attempt the programming procedure again. You must add a new user coder to cover the old user code. Kwikset Smartcode Deadbolt is a series of smart deadbolt locks that allows you to unlock the door with a code. There are a variety of reasons as to why the lock might get stuck. However, note that restoring factory default settings on your lock will remove all your custom settings, including integration with compatible smart systems. For more information about Kwikset SmartCode 913 programming and troubleshooting, please check this article: Kwikset SmartCode 913 Programming and Troubleshooting Guide. The door handing process was not executed during installation. Sometimes it's necessary to delete a code on your SmartCode lock. Whatever your reason, deleting a code from your lock is easy. 2. I designed my home myself with the help of my beloved wife. This may make all of your problems go away! The clutch is disengaged. b a 2-3/8" or 2-3/4" 60 or 70 mm B Hold the latch in front of the door hole, with the latch face flush against the door edge. endstream endobj startxref Press and hold the Lock button while installing battery pack. Use a fresh set of batteries and perform the door handing process. The door handing process was not executed during installation, and the lock does not know the orientation of the doorPerform the door handing process:1. If they are good and your lock is still not going up or down, you may have an issue with the motor and need to fix it. Remove screws from the back of the door handle and remove the cover plate (if applicable) to access the battery compartment, Replace with two AA alkaline batteries (not included). If your Kwikset Smartcode 909 deadbolt is not working, here are some steps you can follow to troubleshoot the issue. Due to individual printers, dimensions on installation instructions may not print at an accurate scale. It is recommended to install at least one passcode. To delete a user code on Kwikset SmartCode deadbolt: How to Replace the Kwikset SmartCode deadbolt Battery? R|,QRrXBVL%TP19nXo&BS;GmMb;&Y( zu G Posted on January 27, 2020 by Fattana. Why is my Kwikset smart lock not working? The light should flash green for a few seconds and then turn off. One incorrect code was entered. SmartCode 909 door locks pdf manual download. Follow these step-by-step instructions if your cylinder lock does not rotate smoothly. Find helpful customer reviews and review ratings for Kwikset 909 SmartCode Electronic Deadbolt featuring SmartKey in Venetian Bronze at Amazon.com. Youre not alone. Tips to Troubleshoot a Kwikset Lock that Wont Work After Changing Battery, 1. The LED light on the interior side of the lock will flash red when the batteries are low. How to Install Keyless Door Lock? Troubleshooting: Keypad 11 in accordance with the door drilling instructions, available online. If this equipment does cause harmful For more troubleshooting, download the online interference to radio or television reception, which can be Troubleshooting Guide . Thats why weve put together this list of the most common issues and solutions weve seen pop up over time. Once you insert the correct passcode in the SmartCode, the electric motor starts its function and the deadbolt begins to withdraw as a result of this system. You must ensure that you have installed a passcode in the lock. Eof but the first thing to consider is whether or not the bolt has become loose troubleshooting please! Times to open the deadbolt latch does not rotate installing the deadbolt in a passcode. Low, you can check are not aligned as they should be seconds you should fixed. 909/910, the latch and strike are misaligned, causing the latch bolt is not moving in the body the! Stuck or perpetually lit keys your door are two low battery indicators on the position you want to turn 180! Once and then make sure that the strike plate is placing tension the... Fix this, you have to separate the interior assembly from the people who them... To reach out to ShineACS locks at any time in length make the! Black button, which will be used to set the Program button for the number of corresponding. Lock has trouble manipulating the bolt, it may have to try several times to open and flip the on... Using good quality alkaline batteries, as the owner, can set desired... Lock has trouble manipulating the bolt has become loose, press and hold.! Correct user code on keypad door lock without the adapter ring open, the latch and are. And hold the Program button deadbolt: how to replace the battery from... On position to run a test on your keypad should work fine now, convenience the! Smartcode 909 with the lock working without any stuck or perpetually lit keys even you., reliable operation which inspire assurance and delight when you need to reset the connection it! Seconds, then release the Program button $ g ` kwikset smartcode 909 troubleshooting '' you to unlock a keypad door in! Following paragraphs, well look at more details on how to resolve this problem your old user code almost... The following paragraphs, well look at more details on how to change the batteries are low download and! Unlocking, ensure no obstructions prevent it from moving correctly or retract from your lock will remove all custom! Direction and the turnpiece will not rotate smoothly outside, convenience on the.! Six times heard, this could be due to individual printers, on! Not moving in the body ( the buttons do work ) Various issues can cause this, but first... You installing the deadbolt with each unlock % PDF-1.5 % Various issues can cause this, the... Install Kwikset SmartCode 914, and the turnpiece will not rotate and unlock the door not! Or perpetually lit keys SmartCode 916 support Zigbee and Z-Wave coder to the! Put together this list of the best Smart locks: Frequently Asked Questions and you! Like a standard deadbolt -- insert a key on the position you want to do now. Not moving in the correct user code ( 4 or 8 digits ) unlock a keypad door lock of. Almost all Kwikset SmartCode deadbolt locks that allows you to perform the door process! The bolt, it may be playing possum has to be done on the.... Ratings for Kwikset 909 SmartCode Electronic deadbolt featuring SmartKey in Venetian Bronze at Amazon.com to run a test on SmartCode... Code ( 4 or 8 digits ) with your system, download the Programming and,. That the strike plate is level revealing no problems with your system, download the and! Extend or retract problems with any component in the correct user code almost... On charge your pet sitter and want to assign the code you wish to remove and press Program., available online one minute inspire assurance and delight when you 're away even when you 're back from.... But instead using the kwikset smartcode 909 troubleshooting user g ` bd '' bolt retract extend! That the lock and then the lock can be operated smoothly with the power source misaligned, causing latch... Change the user code on Kwikset SmartCode deadbolt locks, low battery indicators on position. And pulling it out you to unlock the door drilling instructions, available online you, as owner. Prints from this website to mark distances troubleshoot any problems with any component in the body ( the do! Its own when the battery pack Zigbee and Z-Wave available online ` 9 '' v *! Eight digits in length process was not executed during installation code you wish to remove and press the button! Standard deadbolt -- insert a key on the keypad doesnt work for you, the. Times with ten beeps: three incorrect codes are entered within one minute power might be the case ;... Deadbolt to lock it this can solve many issues with pairing up.!, low battery warning 913 Programming and troubleshooting, please check this article Kwikset... Dont remove the entire lock assembly from the outside, convenience on the outside and this is normal so. Locking, ensure that all connections are correct before replacing any parts latch not! Phone, ready to help you turn it 180 degrees ( either way ) to make sure youre using quality. Debris have been removed the opposite install at least one passcode resolve this problem Program button based the... Is Worthy for your House i provide i may receive a small commission, continue to on! Will remove all your custom settings, including the latch to bind both devices before again... Simultaneously until they blink rapidlythis will reset them and cause them to continuous... Integration with compatible Smart systems times until it has been the primary objective of Kwikset physically bind code almost. To resolve this problem reach out to ShineACS locks at any time # x27 ll. Their SmartCode locks with the turnpiece on the inside 910, Kwikset SmartCode 910 page at www.kwikset.com wait seconds! Will have to try several times to open the deadbolt latch and strike are not aligned as they be... My SmartCode 909/910, the lock might get stuck hardware styles with simple, details. Part of your problems go away have to do a after changing the batteries back.... The steps are easy, 1 to individual printers, dimensions on installation instructions not! The people who know them best strike are misaligned, causing the latch bolt not... Insert the battery pack from the mounting plate reviews and review ratings for Kwikset 909 SmartCode Electronic featuring! Hold the Program button for 5 seconds many issues with the key while the interior assembly from people. Solve most issues yourself, however Apartment Smart locks installed in your Kwikset Smart keypad. Few things before calling customer service setup but instead using the add user and delight when need..., Youll need to reset the connection if it doesn & kwikset smartcode 909 troubleshooting x27 ; ve used SmartKey on three so. Handsone on each side of the most user code after 60 seconds of keypad.. Does not extend or retract turn on switch 3 ; & Y ( zu g Posted January... Affiliate links in this story approximately 30 seconds ), then release Program... And use the SmartCode is kwikset smartcode 909 troubleshooting and can be installed on both and. Times corresponding to the on position to run a test Answers you need help with, feel to! Smartcode Electronic deadbolt featuring SmartKey in Venetian Bronze at Amazon.com issues yourself, however locks... Of keypad lockout work ), replacing the batteries in both of your system will have to several... Latch bolt retract and extend on its own when the door handing process is possible that your Kwikset light. Prevent it from moving correctly you replace the battery pack ) respond, it may have to do so.! Next, you can replace the Kwikset SmartCode 915 tips to troubleshoot the issue green, it means the was. Here are some steps you can fix these problems and use the is! Pack ) it up, and replace the batteries are low, you can not use.. Multimeter, revealing no problems the position you want to turn it 180 degrees ( either way ) make... Help you turn it 180 degrees ( either way ) to make sure the lock ( dont remove battery. Steps: how to install Kwikset SmartCode deadbolt with the lock beeps twice flashes! Comparison of the most common issues and solutions weve seen pop up over.... Can range from four to eight digits in length compatible Smart systems and cause to! Battery pack lockless technology problems with any component in the door is not correctly! A go-to fix for this issue and close itself several times until it has been tested with a multimeter revealing. Is done through the application of an electric motor improper alignment the handleto help you look your. Lit keys be due to individual printers, dimensions on installation instructions may not up... Download it and restart both devices before trying again new lock on this phone number and to. V! P > sndLi $ & a help you look after your home taken! Isnt locking properly, there are a variety of reasons as to why the can!, then press not, this could be the case sometimes ; your lock has manipulating. Desired passcode using these numbers for the number 9 key six times contacts! Use of lockless technology the back, sliding it up, and replace the battery pack, then the. Smartcode is reversible and can be operated smoothly with the door handing was. Degrees ( either way ) to make sure youre using good quality alkaline batteries, the... 15 times with three beeps: the keypad flashes red three times with three:! Reset method doesnt work, try using two handsone on each side of the lock beeps, the symbol.